Last updated: 27 October 2026
Radium ("Radium", "we", "us") is a digital agency based at Linen Hall, 162-168 Regent St., London W1B 5TB, United Kingdom. This policy explains what personal data we collect when you use radiumagency.com, why we collect it, and the rights you have under the UK GDPR and the Data Protection Act 2018. We are the data controller for this data.
Information we collect
- Contact form: your name, email address, subject, how you heard about us, and your message.
- Accounts: if you sign in, your name, email address, and profile picture, either entered by you or provided by Google when you use Google sign-in.
- Usage data: pages visited, device and browser type, approximate location, and referring site, collected through Google Analytics.
- Technical data: IP address and similar information processed by our hosting and security providers to deliver the site and prevent abuse.
How we use your information
- To reply to your enquiries and provide our services.
- To manage your account and keep it secure.
- To understand how the site is used and improve it.
- To protect the site from spam, fraud, and misuse.
- To meet our legal obligations.
Our legal bases are your consent, our legitimate interest in running and improving our business, taking steps at your request before entering into a contract, and compliance with the law.
Cookies and similar technologies
We use essential cookies to keep you signed in and to keep the site working. With your consent, we also use analytics cookies from Google Analytics to measure site traffic. You can block or delete cookies in your browser settings, though some parts of the site may not work without essential cookies.
Third-party services
We share data with these providers only as needed to run the site:
- Google Analytics: website usage statistics.
- Google reCAPTCHA: spam protection on our contact form.
- Google sign-in: optional account authentication.
- Cloudinary: image hosting and delivery.
- Inclusense: the accessibility widget on our site.
- Hosting providers: serving the website and our backend services.
Some of these providers process data outside the UK. Where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations. We do not sell your personal data.
How long we keep your data
We keep enquiries for as long as needed to respond and follow up, and account data for as long as your account is active. We then delete or anonymise it, unless we must keep it longer by law.
Your rights
You have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data deleted;
- restrict or object to how we process your data;
- receive your data in a portable format;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email us at radium@gmail.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We use appropriate technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, but we work to protect your information.
Children
Our website is not aimed at children under 13, and we do not knowingly collect their personal data.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about this policy? Email radium@gmail.com or use our contact page.
